Privacy Policy – J29

Last updated: 01 September ‘25

J29 respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or purchase our products/services.

Information We Collect

We may collect the following types of personal information:

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Name
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Email address
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Phone number
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Billing/shipping address
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Payment details (processed securely via third-party providers, not stored by us)

Any information you provide when enquiring about or commissioning artwork

We may also collect non-personal information such as website usage data (e.g. cookies, browser type).

How We Collect Information

Through forms you fill out (e.g. contact form, newsletter sign-up, Jotform, order forms)

When you purchase artwork or commission services

Automatically through cookies when you browse our site

How We Use Your Information

We use your personal information to:

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Process orders and commissions
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Communicate with you about your purchases or enquiries

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Send marketing emails (if you opt-in)
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Improve our website and services
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Sharing Your Information

We do not sell or rent your personal information.

We may share necessary details with trusted third parties (e.g. payment processors, couriers) to complete transactions.

We may disclose information if required by law.

Storage & Security

We take reasonable steps to protect your information from misuse, loss, unauthorised access, or disclosure.

However, no data transmission over the internet is 100% secure, so we cannot guarantee absolute security.

Cookies

Our website may use cookies to improve your browsing experience. You can disable cookies in your browser settings, but some features may not function properly.

Your Rights

You may:

Request access to the personal information we hold about you

Request corrections if your details are inaccurate

Opt out of marketing communications at any time by clicking “unsubscribe” or contacting us

Changes to this Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with the updated date.

Contact Us
If you have questions about this Privacy Policy or how we handle your data, contact us at:
jfrom29@hotmail.com